A successful MBO program starts with top managers establishing which of the following Quizlet
1. The organization's overall objectives and strategies are formulated. Show
2. Major objectives are allocated among divisional and departmental units. 3. Unit managers collaboratively set specific objectives for their units with their managers. 4. Specific objectives are collaboratively set with all department members. 5. Action plans, defining how objectives are to be achieved, are specified and agreed upon by managers and employees. 6. The action plans are implemented. 7. Progress toward objectives is periodically reviewed, and feedback is provided. 8. Successful achievement of objectives is reinforced by performance-based rewards. The clarity and precision of a goal Some goals, such as those involving costs, output, profitability, and growth, can easily be stated in clear and precise terms. Other goals, such as improving employee job satisfaction and morale, company image and reputation, ethical behavior, and social responsibility, are much harder to state in specific or measurable terms. Rather than telling your employees to "do their best", it is better to give them a specific numerical target if possible. This is because Goal specificity helps employees strive for a target and know how close they are to getting there. All organizational components, including people, processes, rules and procedures, and decision-making activities, involved in allocating compensation and benefits to employees in exchange for their contributions to the organization Possible behaviors include performance, longevity, attendance, loyalty, contributions to the "bottom line," responsibility, and conformity.
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Ch 5, ch 6, ch 7, ch 8 Terms in this set (40)Motivation _____________ is the set of forces that causes people to engage in a behavior, rather than an alternative behavior Physcological According to Maslow's hierarchy of needs, _________________ needs are people's most basic requirements Relatedness For various reasons, Anne is unable to move ahead into a higher position at work. According to ERG theory, which of the following sets of needs will become more important to Anne? Want to be treated fairly According to equity theory, people: Loyalty, effort, education, experience According to the equity theory, an example of an input is: Fixed-Interval Receiving a $10 bonus for every fifth sale is an example of which schedule of reinforcement? Positive reinforcement A performance bonus is an example of: Motivation According to Herzberg, ______________ factors are intrinsic to the job and increase satisfaction Fredrick Herzberg The Two-Factor Theory was developed by which of the following theorists? The illusion of self-direction According to the human relations approach to motivation, offering employees ________________ is the best way to enhance motivation in the workplace Performance Goal specificity is consistently related to: Overall organizational goals A successful MBO program starts with top managers establishing which of the following? Symbolic When a few employees are given a small reward to show that they are appreciated, the reward carries _____________ value. Profit-sharing program Which of following distributes a portion of the company's profits to all employees at a predetermined rate? Job specialization The first widespread model that addressed how individual work should be designed focused on: Two-factor theory Which theory serves as the basis for job enrichment? Task Indentity ________ is the degree to which a job requires completion of a whole and identifiable piece of work, according to the job characteristic theory. Have a voice in decisions about their own work Participation occurs when employees: Flextime Which of the following is an alternative work arrangement in which an employee is given more control over the times worked on a typical workday? Alternative Workplaces Telecommuting is an example of an organization using: Skill-Based Pay ________________ is a reward system commonly found in team environments, where recipients are required to acquire a set of core abilities Facilitator What is a relatively new role for managers in teams? Venture Teams The primary job of __________ is to create new products, processes or businesses. Informal Leader An ___________ is a person who engages in leadership activities but whose right to do so has not been formally recognized. Reality and Unrest During the __________________ phase of team implementation, managers should provide encouragement, monitor performance, and sometimes protect teams from those who want to see team fail. Interaction ____________ is an essential component of all groups Command Which of the following is categorized as a formal group? Cross-Functional _____________ group always include members with different areas of expertise Control and organization In which stage is the group considered to be mature? High When cohesiveness is ___________ an norms are highly compatible with organizational goals, productivity is the highest. A goal A decision maker's actions should be guided by: A decision rule Anytime a customer voices a complaint about the way the food tastes, the restaurant manager always offers a complimentary meal. This represents: Control: Measure and Adjust Which of the following represents the step of the rational decision-making approach in which the outcomes of the decision are compared to the desired: Bounded rationality _____________ refers to the inability of human beings to process an unlimited amount of information, causing most decisions to be made in a partially irrational manner. Divergent Being able to see differences between situations, phenomena, or events is a creative ability called ____________ thinking. Evaluate alternatives According to the rational decision-making approach, what is the fifth step of the decision-making process? Convergent Being able to see similarities between situations, phenomena, or events is a creative ability called ______________. Coalition A _____________ is an informal alliance of individuals or groups formed to achieve a common goal. Programmed It is possible for the same decision to be _____________ for an experienced manager and non programmed for a more junior manager. High levels of energy, attraction to complexity, openness, intelligence Creative thinking is enhanced by which of the following? Other sets by this creatorLeadership & Communication54 terms hleewhw Ruminant Animal Production Final Exam96 terms hleewhw QA2 Test 3 Review59 terms hleewhw OTB Test 3 Review30 terms hleewhw Other Quizlet setsFINAL EXAM (Exam 1, 2, 3)75 terms t10208241 CALIFORNIA REAL ESTATE PRINSIPALS/ CHAPTER 1515 terms realninija Mastering A&P Exam 2 practice questions98 terms Noe_Villarreal77PLUS What is the key to successful implementation of management by objectives quizlet?There are five keys to success against which strategy implementation should be evaluated: Fit; Clear and compelling objectives; Single company currency for incentives; Top management involvement; Resource allocations to support direction and commitments. Implementation begins with mission and vision.
Who first outlined the idea of MBO quizlet?The concept of MBO was first outlined by Michel Porter. 2. To be effective MBO managers should focus on activity not result. 3.
What is the most important idea for managers to remember from equity theory?What is the most important idea for managers to remember from equity theory? For rewards to motivate employees, employees must perceive them as being fair.
Is a systematic and organized approach that allows management to focus on achievable goals and to attain the best possible results from available resources?MBO is a systematic and organised approach that allows management to focus on achievable goals and to attain the best possible results from available resources. It aims to increase organisational performance by aligning goals and subordinate objectives throughout the organisation.
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