Effective listening Multiple choice questions

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Chapter 4

Multiple Choice Questions

This activity contains 15 questions.

According to research, about what percent of each day does the average person spend listening?


	90%
	65%
	45%
	10%

What is the last step in the listening process?


	remembering
	selecting
	responding
	understanding

Which step in the listening process involves focusing on a particular sound or message?


	selecting
	attending
	understanding
	remembering

Which step in the listening process involves assigning meaning to messages?


	attending
	responding
	understanding
	selecting

There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information.


	action-oriented
	time-oriented
	content-oriented
	people-oriented

The self-absorbed listener is primarily focused on ___________________.


	waiting patiently for the speaker to finish
	their own needs
	connecting with the speaker
	the ideas being communicated by others

Which listening barrier occurs when the coarse language of the speaker offends a listener?


	emotional noise
	criticizing the speaker
	external noise
	being self-absorbed

The fear of misunderstanding others is called __________.


	physical noise
	listener apprehension
	information overload
	emotional noise

The tendency of a self-absorbed listener to require the conversation to focus on them is called ______________.


	conversational monopoly
	conversational narcissism
	emotional noise
	communication domination

The average person speaks at what rate?


	75 words per minute
	150 words per minute
	100 words per minute
	125 words per minute

We have the ability to process approximately how many words of speech per minute?


	200-400 words per minute
	400-600 words per minute
	800-1000 words per minute
	600-800 words per minute

Which of the following is the best definition of empathy?


	feeling that you want to help another
	feeling sympathy for another
	feeling what someone else is feeling
	feeling sorry for another

Active listening involves responding in what three ways?


	mentally, verbally, and non-verbally
	emotionally, mentally, and verball
	content, feelings, and thoughts
	emotionally, mentally, and spiritually

A statement that causes someone to value him or herself less is called a _________.


	clarifying response
	disconfirming response
	direct acknowledgement
	confirming response

Which of the following is NOT a disconfirming response?


	irrelevant response
	impersonal response
	tangential response
	narcissistic response

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Multiple Choice Questions
According to research, about what percent of each day does the average person spend listening?
What is the last step in the listening process?
Which step in the listening process involves focusing on a particular sound or message?
Which step in the listening process involves assigning meaning to messages?
There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information.
The self-absorbed listener is primarily focused on ___________________.
Which listening barrier occurs when the coarse language of the speaker offends a listener?
The fear of misunderstanding others is called __________.
The tendency of a self-absorbed listener to require the conversation to focus on them is called ______________.
The average person speaks at what rate?
We have the ability to process approximately how many words of speech per minute?
Which of the following is the best definition of empathy?
Active listening involves responding in what three ways?
A statement that causes someone to value him or herself less is called a _________.
Which of the following is NOT a disconfirming response?
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Effective listening Multiple choice questions

Multiple Choice Questions

According to research, about what percent of each day does the average person spend listening?

What is the last step in the listening process?

Which step in the listening process involves focusing on a particular sound or message?

Which step in the listening process involves assigning meaning to messages?

There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information.

The self-absorbed listener is primarily focused on ___________________.

Which listening barrier occurs when the coarse language of the speaker offends a listener?

The fear of misunderstanding others is called __________.

The tendency of a self-absorbed listener to require the conversation to focus on them is called ______________.

The average person speaks at what rate?

We have the ability to process approximately how many words of speech per minute?

Which of the following is the best definition of empathy?

Active listening involves responding in what three ways?

A statement that causes someone to value him or herself less is called a _________.

Which of the following is NOT a disconfirming response?

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