The desktop window manager has registered the session port. rdp

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Error: The Desktop Window Manager has exited with code [0xd00002fe] when Launching Apps and Desktops

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Applicable Products

  • XenDesktop 7

Symptoms or Error

In XenDesktop 7.0, the users are unable to launch applications and desktops. When the users try to launch the application and desktops, the desktop viewer flashes and disappears.

On StoreFront servers, the following error message appears:

The Desktop Window Manager has exited with code [0xd00002fe]

On Virtual Machine Catalogue Image, the following error message appears:

The Desktop Window Manager has exited with code [0xd00002fe]

Solution

Ensure the Maximum allowed color depth policy is 32 Bits Per Pixel [the default value is 32 Bits Per Pixel]

In addition, ensure that if you have the Citrix Receiver ADMX template policy set, you must change it over here using GPMC console.

Problem Cause

//msdn.microsoft.com/en-us/library/windows/desktop/hh848042%28v=vs.85%29.aspx

The preceding link from MSDN states that latest OS versions no longer run DWM as a service.In Windows 8 and aboveDesktop Window Manager [DWM] is always ON and cannot be disabled by end users and apps.

The article mentions about the color depth and it is set to a strict value of 32.

Excerpt from the preceding link:

Additional Resources

CTX131995 - User Cannot Launch Application in Seamless Mode in a Provisioning Services Server when XenApp Optimization Best Practices are Applied

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