Which of the following is an acceptable method to verify the patients identity?
Once you identify what level of assurance you require, you can use these tips below to plan a method of verification, depending on the type of interaction. Show Please remember NEVER to ask for a password, PIN, passphrase, or access code! Such codes are meant ONLY to be used by the individual they are assigned to, for logging into systems. Verifying in personUsually, verifying the person standing in front of you is the quickest, easiest, and most effective means of verifying identity. The most common method is to require at least one government-issued, photo ID card (e.g., driver's license, state ID card, or Passport) to be presented. This is something that the person has, so you meet the "something you have" category. If you take the time to compare the photo against the person, this method is also something the person is, so you meet the "something you are" category. A few tips on verifying with a photo ID:
Cards and biometric readersProximity or swipe cards and biometric readers, usually fingerprint, handprint, or hand geometry scanners, are commonplace mechanical ways of providing automated, in-person identity verification. Note that the cards fall into the "something you have" category, while the biometrics fall into the "something you are" category. Verifying via phoneVerifying identity over the phone requires "something you know" methods. The person doing the verifying will need access to a record about the individual requesting access or information.
Verifying online, in email or chatVerifying in email or chat is challenging, due to the need to avoid documenting protected data such as Social Security number, driver's license number, and other identifying information, and due to the lack of strong controls on who can establish and use email and chat accounts. It is best to find another method to verify. If you absolutely have to verify through email or chat, and you only need a minimum level of assurance that the person is who they say they are, use the following tips.
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