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An error occurred while processing your request – this error message happens on some platforms to stop people from accessing the target, such as Xbox and TikTok. You may run into this error when playing the game or logging into your account. This post on the MiniTool Website will show you how to fix it.
On This Page :
An Error Occurred While Processing Your Request
Many users run into this error message – An error occurred while processing your request from different platforms, such as Chrome, Xbox, TikTok, Steam, etc. According to what users report, the triggers for the “An error occurred while processing” error can be as follows.
- Corrupt or malfunctioning browser data
- Server issues
- Poor network connection
- Expired SSL certificate
- Faulty user input
So, what should you do when there was problem processing your request? The next part will list a bunch of available methods.
Fix: An Error Occurred While Processing Your Request
Fix 1: Refresh the Web Page
It is easy to get stuck in error messages of all kinds when the platform brings glitches and bugs. Most of them can be easily removed by refreshing the webpage. Normally, you can see the refresh button on the page but some errors may require you to force refresh the page by pressing the dedicated keys.
For example, if you are a Chrome user, you can press Ctrl + F5 simultaneously to force refresh it.
Fix 2: Change Your Browser
To check if it is related to your browser, you can try another browser and repeat the moves before the “An error occurred while processing” error occurred. If this error just happens again, probably, something goes wrong with the server or your network connections.
You can go to the Downdetector website and search for the server on which the error message appears. It will show you the server status at the current time.
Fix 3: Check the Network Connection
It is necessary to make sure your network connection is stable and smooth. When your network can’t work as well as expected, any access request will be halted. You can try other devices under the same network connection to check if it works well. Or else, try the following tips to optimize the connection.
- Check your Wi-Fi signal strength and increase your bandwidth.
- Use Ethernet instead of wireless.
- Contact your Internet service provider to ask if any Internet outage happens in your region.
- Restart your router and modem.
- Stop saturating the connection.
Fix 4: Remove the HTTPS Everywhere Extension
Some people add this HTTPS Everywhere extension to their browser and this tool is used to encrypt communications with many major websites. Therefore, you’d better remove it for a try if you have it.
To remove the HTTPS Everywhere extension from Chrome:
Step 1: Click the three-dot icon and choose Extensions > Manage Extensions.
Step 2: Locate HTTPS Everywhere and click Remove to uninstall the extension.
Fix 5: Delete Browser Cache
If all the above methods have been tried and your issue persists, you can choose to delete the browser cache. Just launch the browser that meets the error and we will take Chrome as an example to clear the cache.
Step 1: Click the three-dot icon and choose Settings > Privacy & security.
Step 2: Choose Clear browsing data and check the unwanted data to select Clear data.
Tips:
Are you worried about your data security? Any data can get lost because of accident deletion or unexpected cyber-attacks. To get a better way for your data protection, you can use MiniTool ShadowMaker – free backup software. This program can regularly backup files and folders with different backup schemes and provides password protection to safeguard your privacy.
MiniTool ShadowMaker TrialClick to Download100%Clean & Safe
Bottom Line:
Targeting this error message – An error occurred while processing your request, this article has listed a series of useful methods and you may try them one by one.
About The Author
Position: Columnist
Anna is an editor of the MiniTool Team. She worked in this big family since her graduation. Her articles mainly focus on data backup and recovery, disk cloning, and file syncing, committed to resolving the data loss issues users may encounter on their PCs. Besides, more related computer articles are shared here. In her leisure time, she enjoys reading and watching movies. Travel can also be a good choice for her.