Laptop force shutdown when playing games

When playing games like warframe my laptop will suddenly shut down without any warning.

I recently reset my computer because it wasn't working properly and sleep mode was screwed up.
The laptop is running faster now but all of a sudden this problem appeared.

Before the reset and when it was working fine I could play games like warframe and blacklight retribution but now when I try to play them I can for a little bit with no lag and no overheating [I checked, everything is at around 50C after shutting down and instantly rebooting.]

The computer started slowing down and overheating so I got a cooling pad and reset the pc with windows reset feature and reinstalled all of my programs [Steam, Skype, avast!, etc.] and tryed playing Warframe and it was working fine. The laptop wasn't hot, it was running fine and then it shut down, for absolutely no reason!

Can anyone help please?!

System:
Manufacturer: Samsung Electronics
Processor: Intel Core i5-3210M CPU @ 2.50 GHz
RAM: 8.00 GB [7.89 Usable]
System Type: 64 bit Operating System, x64-based processor
OS: Windows 8 [Not 8.1]



SneakyLunatic69 :
When playing games like warframe my laptop will suddenly shut down without any warning.

I recently reset my computer because it wasn't working properly and sleep mode was screwed up.
The laptop is running faster now but all of a sudden this problem appeared.

Before the reset and when it was working fine I could play games like warframe and blacklight retribution but now when I try to play them I can for a little bit with no lag and no overheating [I checked, everything is at around 50C after shutting down and instantly rebooting.]

The computer started slowing down and overheating so I got a cooling pad and reset the pc with windows reset feature and reinstalled all of my programs [Steam, Skype, avast!, etc.] and tryed playing Warframe and it was working fine. The laptop wasn't hot, it was running fine and then it shut down, for absolutely no reason!

Can anyone help please?!

System:
Manufacturer: Samsung Electronics
Processor: Intel Core i5-3210M CPU @ 2.50 GHz
RAM: 8.00 GB [7.89 Usable]
System Type: 64 bit Operating System, x64-based processor
OS: Windows 8 [Not 8.1]



Hello,
Does Windows come back saying that it has recovered from an unexpected error or something along those lines? If it does, do you see the error code it provides? This would help us further localize the issue you see.

I see in your post you say it does the random reboot even at 50C, to what component are you referring to that it is at 50C [CPU or graphics]?

Please reply with your laptop model and BIOS version and as you do not specify the component, we should run a test or two to report temps:

Can you do the following:


    Can you download this temp monitoring software and run it: cpuid hardware monitor pro [make you sure you set it to save monitoring data]

    Could you by chance, download the free Heaven benchmark tool and run that also.

    A list ditch effort is to ensure you have updated all your drivers, that is chipset, graphics etc.


See you soon,

Danny
2danny9 :
SneakyLunatic69 :
When playing games like warframe my laptop will suddenly shut down without any warning.

I recently reset my computer because it wasn't working properly and sleep mode was screwed up.
The laptop is running faster now but all of a sudden this problem appeared.

Before the reset and when it was working fine I could play games like warframe and blacklight retribution but now when I try to play them I can for a little bit with no lag and no overheating [I checked, everything is at around 50C after shutting down and instantly rebooting.]

The computer started slowing down and overheating so I got a cooling pad and reset the pc with windows reset feature and reinstalled all of my programs [Steam, Skype, avast!, etc.] and tryed playing Warframe and it was working fine. The laptop wasn't hot, it was running fine and then it shut down, for absolutely no reason!

Can anyone help please?!

System:
Manufacturer: Samsung Electronics
Processor: Intel Core i5-3210M CPU @ 2.50 GHz
RAM: 8.00 GB [7.89 Usable]
System Type: 64 bit Operating System, x64-based processor
OS: Windows 8 [Not 8.1]



Hello,
Does Windows come back saying that it has recovered from an unexpected error or something along those lines? If it does, do you see the error code it provides? This would help us further localize the issue you see.

I see in your post you say it does the random reboot even at 50C, to what component are you referring to that it is at 50C [CPU or graphics]?

Please reply with your laptop model and BIOS version and as you do not specify the component, we should run a test or two to report temps:

Can you do the following:


    Can you download this temp monitoring software and run it: cpuid hardware monitor pro [make you sure you set it to save monitoring data]

    Could you by chance, download the free Heaven benchmark tool and run that also.

    A list ditch effort is to ensure you have updated all your drivers, that is chipset, graphics etc.


See you soon,

Danny


1. Usually when I reboot the computer after it shuts down it will display an error message. Next time it happens I will see if I can copy it and put it on here.

2. By 50C I meant 50 Degrees Celsius. All the temperatures were around that temperature.

3. BIOS Version/Date: American Mengatrends Inc. P15RAN.208.140429.ZW, 4/29/2014
System Model: 3570R/370R/470R/450R/510R/4450RV

4. I will try those programs that you've recommended but could you send a link to the websites to download them from?

Also I am installing a bunch of updates that I needed to install after resetting my PC they could be part of the problem...

Thanks!

Video liên quan

Chủ Đề