In Windows 11/10, you may find the page of how to get help in Windows keeps popping up. How can you disable the popup? In this post, MiniTool shows you some effective ways to fix this annoying issue, and let’s go to try them.
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How to Get Help Continuously Popping up
On your Windows 11/10, if you encounter some issues, you may need to seek help from Microsoft. One of the ways to get help is to press F1 to open a Bing search box in Edge and it can automatically search for “how to get help in Windows”. This is very easy but if you find the popup keeps appearing, it is fairly frustrating.
According to reports, how to get help in Windows keeps popping up even if you don’t press F1 on your Windows 11/10 PC. This issue is similar to the situation in Windows 7/8 – Windows help and support pops up. Sometimes Windows 11/Windows 10 help page opens on startup.
The two main reasons behind help window popping up may be mistakenly pressing the F1 key or F1 being stuck and virus/malware infection. So, how to disable the popup “how to get help in Windows 10/11”? Find solutions in the next part and let’s get started.
Check F1
As mentioned above, if the F1 key is stuck, how to get help in Windows keeps popping up. If it malfunctions, use another keyboard. If it is not stuck, try the other fixes below.
Disable F1 Completely
If get help continuously popping up appears randomly, you can choose to disable this key. Then, nothing can happen although Windows detects that F1 is pressed. To do this thing, you can follow the forum – How do you disable the F1 key for whole system. It gives you some useful ways to disable F1.
Deny Access to HelpPane.exe via a Script
HelpPane.exe is an executable file that belongs to the Microsoft Help and Support process. When you press F1, Windows 11/10 triggers a call to this process. If how to get help in Windows keeps popping up, you can try to deny access to HelpPane.exe using a script to disable the popup.
Step 1: Open a new Notepad window and copy & paste the following script to it:
@echo off
taskkill /f /im HelpPane.exe
takeown /f %WinDir%\HelpPane.exe
icacls %WinDir%\HelpPane.exe /deny Everyone:[X]
Step 2: Press File > Save As and name it script.cmd. Then, choose a path and click Save.
Step 3: After this file is created, run it and Windows won’t trigger the page of how to get help in Windows 11/10.
Change Permissions & Rename HelpPane.exe
In addition, you can change permissions and rename the HelpPane.exe to fix get help continuously popping up in Windows 11/10. See the steps below:
Step 1: Go to C:/Windows in File Explorer to find HelpPane.exe. Right-click on it and choose Properties.
Step 2: Under the Security tab and click Advanced.
Step 3: Click Change, enter your user name, and click Check Names. Then, click OK.
Step 4: Click Apply > OK.
Step 5: In the Security tab, click Edit.
Step 6: Choose Users and check all the boxes to give full control. Then, click Apply > OK.
Step 7: In File Explorer, rename HelpPane.exe like HelpPane_old.exe. When you press F1, how to get help in Windows won’t pop up.
Run Windows Security to Scan Your System
Sometimes Windows help page keeps popping up due to virus and malware attacks. So, we recommend running a full system scan with Windows Security in Windows 11/10.
Step 1: Type Windows Security into the Windows search and press Enter to open this antivirus program.
Step 2: Click Virus & threat protection.
Step 3: Click Scan options and choose Full scan. Then, click Scan now. This process will take some time since it helps check all files and running programs on your hard drive.
Tips:
Viruses and malware are ubiquitous. If a threat infects your PC, how to get help in Windows keeps popping up. Besides, it may be vulnerable to your files or Windows system. So, we recommend backing up your important files or creating a system image. To do this thing, run the PC backup software like MiniTool ShadowMaker and then follow the guide - How to Back up Windows 11 [Focuses on Files & System].
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Bottom Line
How to get help in Windows 10 popup appears randomly? If you are running Windows 11/10, how to fix the issue of get help continuously popping up? After trying these solutions, your issue should be solved.
About The Author
Position: Columnist
Vera is an editor of the MiniTool Team since 2016 who has more than 7 years’ writing experiences in the field of technical articles. Her articles mainly focus on disk & partition management, PC data recovery, video conversion, as well as PC backup & restore, helping users to solve some errors and issues when using their computers. In her spare times, she likes shopping, playing games and reading some articles.