Remote Desktop license issue Windows 10

Remote Desktop License Issue

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Windows Multipoint Server

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    Hi,

    I am currently running Server 2016 as a Mulitpoint box. The system has 5 workstations connected, all of which work without issue.

    When I attempt to login remotely, I receive an error;

    Remote Desktop License Issue

    There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem.

    After 58 minutes, you get a 2 minute warning. After 2 more minutes Remote Desktop is disconnected.

    I can log back in with Remote Desktop, get the same error, but am back exactly where I left off before being disconnected. It's as if I disconnect the session without logging out, leaving the session still running.

    Any help is appreciated.

    Friday, March 17, 2017 5:59 PM

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    We have released a new fix for this issue. Please install KB4025334:

    //support.microsoft.com/en-us/help/4025334/windows-10-update-kb4025334

    You can also download the patch directly from the Microsoft update catalog:

    //catalog.update.microsoft.com/v7/site/Search.aspx?q=KB4025334

    This update adds a new mechanism to correctly configure the RDSH license server. However, you still need to select what type of CALs you will be using, per user or per device. To do this, select the "Manage client access licenses" task from the Home tab. You will be prompted to choose the Remote Desktop licensing mode. Once you have selected a licensing mode, click OK, and the license mode and license server configuration will be set correctly.

    Also, to add new client access licenses, click on the Add client access licenses link [it is just below where you select the licensing mode]. This link will take you to the RD Licensing Manager. You will first need to activate the license manager, then you can add client access licenses.

    Make sure you purchase and install client access licenses that are the same type as the licensing mode you have chosen. You can not use a per device client access license on a server configured to user per user client access licenses and vice versa.

    • Marked as answer by Rich LewisModerator Friday, July 21, 2017 4:25 PM

    Friday, July 21, 2017 4:25 PM

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    Well I wish I had seen this reply earlier. We changed over from WMS 2012 and this error comes up all the time.

    Please fix this bug: this should really be taken care of during installation of the role.

    Thanks,

    Bavo

    Thursday, March 30, 2017 8:39 PM

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    You can add a license server, using op 127.0.0.1 & disable notifications, it is in the same gpo

    Thursday, June 1, 2017 8:24 PM

    Moderator

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    This does not work... Trying to download and run it, it says it is not for my operating system?? Running Windows Server 2016 - Why does the file say windows10??

    Friday, July 20, 2018 5:40 PM

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    While the recommended download failed for all the reasons mentioned herein, the group policy edit resolved our MANY weeks of headaches for the Mac users of Citrix XenDesktop. Thanks for finally helping us to make the RDS License change that made the difference.








    • Edited by Zev- Wednesday, December 5, 2018 2:59 AM

    Wednesday, December 5, 2018 12:55 AM

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    Hi,

    Found Solution to this issue.. Sounds weird but it worked for me.. i had same issue in Server 2019 Data Center. After installing roles and features of Remote Desktop Services this error started appearing whenever i used to connect the RDP Session.

    The Administrative Tools in Control Panel has a folder called "Terminal Services" by default even if the server doesnt have Remote Desktop Services Roles & Features installed.

    This folder was accidentally deleted and since then the RDP Sessions started giving the warning

    "Remote Desktop License Issue"

    "There is a problem with your Remote Desktop license, and your session will be disconnected in 60 minutes, Contact your system administrator to to fix this problem"

    Solution:

    1. Create an empty folder on Desktop and name it as "Terminal Services"

    2. Copy and Paste this folder in "Administrative Tools" in "Control Panel"

    3. Restart the server and Connect RDP Session.

    4. Done.

    Note: Make sure that "RDP Cals" are installed and Server is activated. Also make sure to assign remote server name in GPEDIT.msc along with defining the RDP Cals used PER DEVICE or PER USER.


    • Proposed as answer by Saifuddin M Burhani Sunday, February 17, 2019 3:49 PM

    Sunday, February 17, 2019 3:36 PM

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    Hello,

    did you find a solution?

    I have the same problem

    :[

    Wednesday, March 20, 2019 11:26 PM

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    Launch “gpedit. msc“. Navigate to “Computer Configuration” > “Administrative Templates” > “Windows Components” > “Remote Desktop Services” > “Remote Desktop Session Host“.

    Enable "Use the specified Remote Desktop license servers" andenter the license server name in "License Serves to Use"

    Enable "Set the Remote Desktop licensing mode" and choose the licensingmode [PerDevice or Per User]"Specify the licensing mode for the RD Session Host server"

    Verify no errorsin "RD Licensing Diagnoser "

    Monday, January 27, 2020 6:42 AM

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    try per device instead of per user, esp if in a workgroup

    -m-

    Friday, February 7, 2020 2:17 PM

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    Hi,

    I've tried all the solutions mentioned above, nothing works for me.

    Can you please take a look at my problems and giving me recommendations?

    1. 5 RDS per User CALs installed successfully on Windows Server 2019 with Open License

    2. Remote Desktop Licensing Mode has been assigned as User in gpedit.msc

    3. No problem is shown up at RD Licensing Diagnoser

    4. Session Time Limits in the gpedit.msc [Set time limit for active but idle RDS] was set to "Never"

    5. Whenever I log on to this server using RDP, a warning message appears saying there is a license issue

    After logon 60 minutes, my connection ended forcefully

    So, what did I miss? I haven't configured yet the AD since it cost me a trouble when trying to install it.

    Any help would be appreciated. Thanks beforehand 🤝

    Cheers,

    Rizky

    Wednesday, July 8, 2020 9:12 AM

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