The battery is the most vital part of a laptop. It is the powerhouse of the laptop giving the power to entire components of the system. Failing of the battery leads to the shutting down of the entire system and results in failure to perform any kind of operations on your system. Millions of Asus laptop owners around the globe face the infuriating situation of Asus laptop battery not charging. If you too own an Asus laptop then the problem of Asus laptop battery not charging can be a real headache for you. But worry not, The FIX is here with this guide describing how to tackle this problem.
Remove and reinsert the battery
If you are having an issue with your Asus laptop and its battery is not charging, then you should try the following steps:
- Switch on your Asus laptop with the battery inserted and the AC adapter plugged in
- Locate and open Power Options in Windows
- Switch off the laptop
- Take out the laptop’s battery
- Wait for a couple of minutes and then insert the battery back inside the laptop.
- This is supposed to make the laptop’s power hardware recognize the battery again, and its status should now appear as “Battery charging” from the Power Options.
Asus Laptop Battery Showing “Plugged in, not charging
At times it so happens that the battery is recognized but the battery status is displayed only as “Plugged in, not charging”. To solve this issue, follow the steps given below:
- Unplug the AC adapter from the laptop.
- Shut down the Asus laptop
- Remove the battery
- Plug in AC Adapter and switch on the laptop.
Now we need to Remove Microsoft ACPI-Compliant Control Method Battery. To do so:
- Click on START then navigate to > Control Panel > Devices and Printers > Admin PC > Hardware
- Once you are there, select Microsoft ACPI-Compliant Control Method Battery
- Click on Properties > Change Settings > Driver > Uninstall > OK
- Your battery driver will be uninstalled
- Now shutdown the laptop
- Remove the AC Adapter
- Reinsert the battery
- Plug in AC Adapter and then switch on the laptop and let Windows to boot
- The battery status should now be displayed as, “Plugged in and charging”
Try updating the system BIOS
If you have the problem of Asus laptop battery not charging, then the problem may be with the system’s BIOS. An update will fix it and allow the laptop to recognize and fully charge the laptop battery. By default, the software in your computer is set up to read only an OEM [Original Equipment Manufacturer] battery. If you have recently replaced your battery and your laptop’s BIOS has not been updated, and you have previously only used OEM batteries in your laptop, then the BIOS can cause the new replacement battery to not communicate correctly with the software of your system.
To update the BIOS, check Asus’ website for any possible system BIOS upgrades for your laptop model. After completing the BIOS upgrade, it is advised to recharge your laptop battery for 12 hours and then continue to use as normal.
These steps can be taken to solve your problem of Asus laptop battery not charging. If these methods did not work for you then you should directly come over to your nearest The FIX store with your Asus laptop to seek professional assistance for your Asus laptop battery not charging issue. The expert technicians at The FIX will be more than happy to help you out and eradicate your problems.
The Effect of Operating System on ASUS Laptop Batteries
Laptop batteries vary by brand, model, battery technology and MAH value, but on average, they perform their tasks for up to two hours without problems. Programs used, games played, or performance level, in short, affects the battery’s resistance. What is not affected by all this is whether the battery is charged.
If your ASUS laptop battery not charging you should first look at it for how many years your laptop is. For devices that have been used for more than two years, it is normal for the battery to fully drain and not charge even if it is inserted. If a new ASUS laptop is involved, the operating system is one of the potential reasons.
Windows 10 is a very complex operating system. Although security is at the forefront, sometimes laptop batteries that are out of life due to software-related problems may seem as if they are completely exhausted.
Windows 10 prevents such batteries from charging, causing some common problems. If possible, the status of the battery should be checked by installing a second operating system [which can be any of the Linux distributions].
If the other operating system indicates that the battery is charging, the problem is that the ASUS laptop battery not charging Windows 10 or the ASUS battery not charging, which is a software problem.
ASUS Battery Does Not Charge in Other Operating System
If all the methods described in the other sections of the article have been tried but the battery still does not charge, search engine queries should be made based on brand and model. In this way, it can be easily determined whether the problem is a chronic problem or develops individually.
Here are some sample search queries for the ROG, G, and X models:
- ASUS G751J Battery not charging
- ASUS ROG battery not charging
- ASUS X551M battery not charging
You can get information about the solution methods by contacting the people who have experienced these problems before and if the repair is needed, you can get a firm recommendation.
TheFixSolutions respond to battery problems for all ASUS models including the ROG, G and X models.
Problems that arise due to incorrect charging periods due to intensive performance use, fluctuations in power lines, and so-called Asus battery plugged in not charging windows 10, Asus battery not charging when plugged in, and Asus battery plugged in not charging, usually requires professional assistance.
What is the scope of Professional Assistance?
TheFixSolutions handles ASUS batteries in two ways. The first method is to replace the battery completely, which is the most commonly used method. The measurements in the first examination are interpreted over the ampere values and the condition inside the LI-ON battery is determined.
From these determinations, it is determined whether there is a need for change. The second application is on the solution of problems arising from the flow chart, which is not directly caused by the battery. Sometimes such problems can arise due to the non-contact of a pin or cable.
When you connect the charger to your ASUS laptop, your laptop doesn’t start charging and you get a message saying “plugged in, not charging”. Do not worry. You can fix the issue easily with one of the methods below.
I’ve included six methods below to fix the problem. You may not have to try them all; just work your way down until you find the one that works for you.
Method 1: Try restarting
Method 2: Perform a hard reset
Method 3: Check battery health mode
Method 4: Reinstall the battery drivers
Method 5: Update the battery drivers
Method 6: Perform a hardware troubleshooting
Method 1: Try restarting
Sometimes you just need to restart your computer and the problem can resolve.
If restarting doesn’t work for you, continue to try other methods.
Method 2: Perform a hard reset
A hard reset means a power reset, which can resolve the ASUS laptop “plugged in, not charging” issue.
If your laptop is using a removable battery, follow these steps to perform a hard reset.
1] Unplug the charger from your laptop.
2] Remove the battery.
3] Press and hold the power button for 30 seconds, then release.
4] Put the battery back in.
5] Plug the charger back in.
6] Start your laptop and check to see if the problem resolves.
If your laptop is using a built-in battery, follow these steps to perform a hard reset.
1] Unplug the charger from your laptop.
2] Press and hold the power button for 30 seconds, then release.
3] Plug the charger back in.
4] Start your laptop and check to see if the problem resolves.
Method 3: Check battery health mode
The ASUS laptop “plugged in, not charging” issue can be caused by the battery health mode you’re using. To fix the problem, you can try to check the battery health mode and change it if you need.
What is battery health mode
You may already know that, if you keep your charger connected whenever you’re using the laptop, the battery is often in a state of high-power [98-100%], which can reduce the battery life.
In order to extend the battery’s life, some ASUS laptop models offer an integrated feature called Battery Health Charging, which allows you to set the battery’s maximum power state.
Note: Battery Health Charging is preinstalled in your ASUS laptop. If you can’t find it in your laptop, your laptop probably doesn’t support this feature. You can visit this page to check if your laptop supports Battery Health Charging. If your laptop doesn’t support Battery Health Charging, this method doesn’t work for you.
With Battery Health Charging, you can choose one of the below three battery health modes.
- Full Capacity Mode – Battery can be charged to 100%.
- Balanced Mode – Stops charging when power is above 80% and charges again when power is below 78%.
- Maximum Lifespan Mode – Stops charging when power is above 60% and charges again when power is below 58%.
Usually, the Full Capacity Mode is set as default after the OS is installed on your computer. And if Balanced Mode or Maximum Lifespan Mode is selected, the “plugged in, not charging” issue can occur.
Determine what battery health mode you’re using. If you’re using Balanced Mode or Maximum Lifespan Mode, change it to Full Capacity Mode.
How to change the battery health mode in your ASUS laptop
1] On the taskbar, click the Tray icon and right-click the Battery icon.
2] Then you’ll see the current battery health mode you’re using. Ensure the Full Capacity Mode is selected. If not, select it and click OK to save the changes.
Method 4: Reinstall the battery drivers
Faulty battery drivers can cause the “plugged in, not charging” issue. To fix the issue, you can try reinstalling the battery drivers. Follow these steps:
1] On your keyboard, press Win+R [the Windows logo key and the R key] at the same time to invoke the Run box.
2] Type “devmgmt.msc” into the Run box and click OK to open the Device Manager window.
3] Expand the Batteries category and right-click on Microsoft ACPI-Compliant Control Method Battery and then click Uninstall device.
4] Once that has been uninstalled, restart your ASUS laptop to allow Windows to reinstall the battery driver.
5] Check to see if the problem persists.
If reinstalling the battery drivers doesn’t work, try updating the drivers. See Method 5.
Method 5: Update the battery drivers
You can go to the ASUS website to download the latest battery drivers corresponding to your laptop model.
Updating drivers manually takes time and requires a bit of technical knowledge. If you don’t have time and skills to do it manually, you can do it automatically with Driver Booster. Just a few clicks are required.
1] Download and install Driver Booster on your laptop.
2] Launch it and click SCAN to detect any problem drivers on your laptop.
3] Once scan is done, click the Update button next to the driver you wish to update, then the driver will be downloaded and installed automatically.
4] After updating the driver, check to see if the “plugged in, not charging” issue is resolved.
Method 6: Perform a hardware troubleshooting
If none of the above methods resolves the problem, the reason can be a dead battery or damaged charger. You can perform a hardware troubleshooting to find out the reason.
Use another battery or charger to see if your laptop can be charged.
Hopefully you find this article helpful. If you have any questions, feel free to leave a comment below.