If for any reason you are not satisfied, you can return any item ordered via mail order provided that the goods are complete with all relevant packaging in an unused and re-saleable condition within 14 days of the date of shipment for a refund or an exchange. It's that simple.
- We make no charge for returns - there is no restocking fee
- Returned goods must be unused, in a saleable condition and in their original packaging with all labels still attached. Please note that items showing signs of wear or those that have been engraved, altered, resized, or damaged in any way cannot be accepted for return.
- We cannot accept returns on clothing that has been personalised e.g. with name printing
- We will credit the card we have on file for you this may take up to 10 working days to appear as cleared funds
- If the original payment was via PayPal we will credit the PayPal account that the order was placed with
- Value of goods only will be refunded.
- For the purpose of hygiene, shorts, knicks and tights with a seatpad cannot be returned
NOTE: Please do not tape up, or attach labels direct to the retail packaging, please wrap the product first.
- Goods must be returned within 14 days of receipt.
- Goods must be in original packaging.
- Goods must not be fitted or used.
- Goods must be accompanied with a copy of your Original Receipt and aCover note with your name, address, reason for return, explaining if you would like a exchange or refund
If you return something due to it not fitting or being suitable, you will need to pay the postage costs to return it to us.
If you return something due to it being faulty we refund up to £10 carriage for bikes & frames and £5 for smaller items. If your return exceeds this amount please contact us and we can arrange collection for you. Please state a date and collection address [not Saturday or Sunday] where the goods can be collected from.
We recommend you use recorded delivery or registered post to return items so as to cover yourself against loss.
Customers outside of the UK must follow the instructions belowalong with our standard returns procedure.
To help us deal with your return to us quickly and efficiently you must mark all returns as RETURNED GOODS – FAILED SALE. This must be clearly marked on the customs information document [ CN22 and/ or CN 23] on the outside of the packaging. Failure to do so may result in the goods being refused at customs in the UK and so being returned to the sender.
If you have paid import duty for goods received, and subsequently return the goods to us, it should be possible for you to claim a refund of duties from your local Customs Authority. To do this, you will need to show them proof of duty paid and proof of export [e.g. certificate of posting] when claiming your refund.
Should you have any further queries on duties payable/refundable, please contact your local Customs Authority.
Damaged Goods
Before you sign for your goods make sure you are satisfied the contents are not damaged.
If in any doubt write: "GOODS DAMAGED"
IMPORTANT: If you sign that the item as 'has been received in good condition' you will have no claim later if the product is found to be damaged.
Damaged goods must be reported within 24 hours of receipt.
Warranty & Warranty Returns
We never want an item to fail but we recognise that failures can happen. When you buy wih Pedal Revolution you can have total piece of mind and know that we will give you issue our full attention. Our team work with suppliers and brands to ensure any warranty case is handled with the upmost care and is processed as quickly as possible.
Warranty items need to be returned to us at the below address with the package clearly marked as "Warranty" so that we can send them to the supplier to start the warranty procedure - warranty cases are handled by the brand or supplier of the goods and normally have a 1-3 week turn around.
Warranty items must be returned with a copy of your original receipt [the is a requirement of the brands/ suppliers].
As I begin this review of the Blackburn Atom SL 5.0 cyclometer, let me take you for a quick trip down Memory Lane.
I worked for Palo Alto Bicycles mail order in 1984 and we were the first to ship the groundbreaking Avocet cyclometer. After clearing up some early problems with the gate array chip, it went on to be a huge success and was the cyclometer of choice in the Tour de France peloton in the late 1980s.
Since then, cyclometers have matured and we have at least a dozen models and brands. Still, I’m seeing innovation in the Blackburn Atom SL cyclometer.
I bought my first full-featured wireless cyclometer similar to the Atom in 2003 — the Specialized Speedzone Pro. The Atom SL 5.0 [6.0 has cadence] follows that kind of cyclometer, where altitude is measured.
One selling point stands out about the Atom SL 5.0 — price. It’s about $60, 70 percent less than what I paid for the Specialized cyclometer and the VDO. A great value!
Atom SL 5.0 features: Speed – current, average [up/down arrows], maximum; Odometer; Trip distance; Ride time; Time of day; Wheel size; Estimated Time of Arrival [ETA]; Temperature; Altimeter; Slope; Total Altitude gain; Maximum altitude gain; 2nd bike setting.
Materials that come with the Atom SL cyclometer.
Accuracy
Distance: We expect an accurate cyclometer and Atom SL 5.0 does not disappoint. It recorded exactly the same distance — 62.5 miles — as my Garmin 500 on a ride. The altimeter is also precise, within 10 feet of a climb to 2,625 feet on Hwy 9.
Slope is accurate as well, but as with all cyclometers measuring gradient on a steady climb, your numbers will shift as you climb. It’s a quirk that I don’t fully understand, but after a while you’ll know which number is accurate: usually the first one or two results.
Accuracy greatly depends on wheel/tire measurement. This measurement varies with body weight, tire pressure and tire wear.
The manual describes how to get the best measurement by rolling out the wheel for one circumference, but you can do more. Sit on the bike while doing the roll-out. Body weight reduces the rolling distance by 0.5 to 1 inch. Measure several times for the best accuracy.
Entering the measurement in millimeters calls for closely following manual instructions. Note that if you reset the cyclometer, you reset the wheel size to its default of 2150. [My tire setting came in at 2115 mm for a 700×28 tire while seated.]
Altitude: Don’t expect accurate readings at high altitudes. I’ve seen variances of 1,000 feet and more in cyclometers, which I call a “feature.” However, the Atom SL altimeter is 99 percent accurate at lower altitudes [up to 5,000 feet or so], remarkable considering it’s an affordable consumer device.
Bike cyclometers use a tiny built-in barometer where the analog reading is converted to a digital electronic signal. It’s incredibly complicated stuff.
Meanwhile, atmospheric pressure changes by the hour, even minute. Set your altitude before a ride to ensure the best accuracy. Even then, if there’s a change in the weather during your ride, the altitude will be off. However, the number we care about most — cumulative altitude — will be mostly accurate.
Temperature: All cyclometers heat up when exposed to direct sunlight and hot plastic invariably affects the reading by up to 10 degrees. In cool weather or shade, the Blackburn Atom SL temp gauge is as accurate as any cyclometer I’ve used. It displays temperature to tenths of a degree.
User interface Font size is great for speed and satisfactory for other readings, even for my aging eyes. The displays are appropriately spaced. What stands out about this unit, over other cyclometers I’ve used, is Scan mode. In scan mode all of the cyclometer’s readings cycle through in about 25 seconds. You will still manually push the Set button for each reading to cycle through those readings listed in the manual under Bike mode and Altimeter mode.
Scan mode is an improvement in usability because there’s no constant button pressing to see a particular reading, or squinting to read tiny type. If you think the Atom SL’s text is small, some other brands have even smaller text.
The manual describes cyclometer settings, but as with any electronic device, it takes practice to master [remember] the functions. Some cyclometer owners express frustration over changing settings. That frustration is common to all electronic devices, not just cyclometers. Be patient and take time to understand how the settings work. Most importantly, remember that “Set” is the left button and “Mode” is the right button.
The manual’s type is small, typical for most bike cyclometer manuals, but at least there’s a printed manual! When was the last time you saw a smartphone come with a printed manual? If you’re having difficulty reading the manual, go online to see it in a large-font PDF.
Battery The batteries last about a year, typical for CR2016 [wireless transmitter]/2032 [wireless receiver] 3-volt lithium. Four Phillips-head screws must be removed to access the receiver’s battery compartment.
Mounting Mounting is a breeze and you have options. It can be mounted on the stem or the handlebar. I like the mount because it uses a convenient Velcro strap that holds securely. While not explained, the strap goes on a certain way. My photo shows how it mounts.
A close-up showing how the strap mounts to the handlebar.
The transmitter takes two pull ties that wrap around the fork, while the magnet screws onto a spoke. Be sure the transmitter is no more than 22 inches from the cyclometer [receiver] for the best accuracy.
If you’re someone who will be riding in hills and don’t want the hassle of constantly charging batteries, the Blackburn Atom SL 5.0 is an outstanding value.
PROS: Best value for the price, every function you could ever want, excellent mount, accurate, scrolls through features, small.
CONS: Lacks explanation for mounting the Velcro strap, small type in instruction manual, prefer showing trip mileage instead of altitude on the main screen.
Check the Blackburn website for shops selling the Atom SL:
Addendum: [7/21/2015] The speedometer function stopped working, probably from a bad transmitter. Disappointed. If it happens to you, be sure to return under the lifetime warranty.
This entry was posted on June 16, 2015 at 9:44 pm and is filed under Computers [bike], Products. You can follow any responses to this entry through the RSS 2.0 feed. You can , or trackback from your own site.