Which of the following are not eligible to be considered for the baldrige award?
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Which of the following is an analytical tool used in Six Sigma?Which of the following is an analytical tool used in Six Sigma quality improvement? The analytical tools that are used for quality improvement are check sheets, histograms, control charts, cause and effect diagrams, and Pareto diagrams.
Which of the following is an operational goal of tqm?An operational goal of total quality management is ensuring that the organization's systems can consistently produce the product or service as it is designed.
Which dimension of design quality refers to the ease of repair?6 Serviceability
A sixth dimension of quality is serviceability, or the speed, courtesy, competence, and ease of repair.
What term means managing the entire organization so that it excels on all dimensions of products and services that are important to customers?Total quality management may be defined as "managing the entire organization so that it excels on all dimensions of products and services that are important to the customer." TQM is an acronym meaning "total quality measurement."
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