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Multiple Choice Questions
This activity contains 15 questions. | | |
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According to research, about what percent of each day does the average person spend listening?
| | | | | 90% | | 65% | | 45% | | 10% |
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What is the last step in the listening process?
| | | | | remembering | | selecting | | responding | | understanding |
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Which step in the listening process involves focusing on a particular sound or message?
| | | | | selecting | | attending | | understanding | | remembering |
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Which step in the listening process involves assigning meaning to messages?
| | | | | attending | | responding | | understanding | | selecting |
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There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information.
| | | | | action-oriented | | time-oriented | | content-oriented | | people-oriented |
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The self-absorbed listener is primarily focused on ___________________.
| | | | | waiting patiently for the speaker to finish | | their own needs | | connecting with the speaker | | the ideas being communicated by others |
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Which listening barrier occurs when the coarse language of the speaker offends a listener?
| | | | | emotional noise | | criticizing the speaker | | external noise | | being self-absorbed |
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The fear of misunderstanding others is called __________.
| | | | | physical noise | | listener apprehension | | information overload | | emotional noise |
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The tendency of a self-absorbed listener to require the conversation to focus on them is called ______________.
| | | | | conversational monopoly | | conversational narcissism | | emotional noise | | communication domination |
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The average person speaks at what rate?
| | | | | 75 words per minute | | 150 words per minute | | 100 words per minute | | 125 words per minute |
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We have the ability to process approximately how many words of speech per minute?
| | | | | 200-400 words per minute | | 400-600 words per minute | | 800-1000 words per minute | | 600-800 words per minute |
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Which of the following is the best definition of empathy?
| | | | | feeling that you want to help another | | feeling sympathy for another | | feeling what someone else is feeling | | feeling sorry for another |
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Active listening involves responding in what three ways?
| | | | | mentally, verbally, and non-verbally | | emotionally, mentally, and verball | | content, feelings, and thoughts | | emotionally, mentally, and spiritually |
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A statement that causes someone to value him or herself less is called a _________.
| | | | | clarifying response | | disconfirming response | | direct acknowledgement | | confirming response |
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Which of the following is NOT a disconfirming response?
| | | | | irrelevant response | | impersonal response | | tangential response | | narcissistic response |
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