How to remove Facebook friends from Candy Crush

In this tutorial we will help you delete your Candy Crush account and unlink Candy Crush from Facebook as well.

Candy Crush addiction is one of the most underrated addictions in the gaming industry. The game has an average of 300 million monthly users, is available for free on Facebook, through browsers, and on mobile, and is seen as a time-killing activity.

It’s the sort of game you’d play while waiting for a doctor’s appointment or on your morning commute to work. Harmless, right?

Well, not so much. Of all players, around 430.000 players play the game for six hours or longer every day, while people are spending thousands of hard-earned dollars on in-game purchases daily. 

The problem is so deep that King.com (game dev) had to testify in front of the UK Parliament because of its addictive measures.

One of the best ways to stop your Candy Crush addiction in its tracks is to delete your account completely.

Step by Step How to Delete Your Candy Crush Account

Here’s how to delete your Candy Crush (King.com) account.

1. The only way to delete your Candy Crush account is to contact customer support and request account deletion. To start with this, log in to your King.com account.
2. Scroll all the way to the bottom of the first page, and click on “Contact Support”.
   
   
   
   
3. Go to the bottom of the page again and click “Contact Us”
4. After clicking on that button, a new page will open where you’ll need to enter all the details into the form.
   
   
   
5. Enter your email, your name, choose the game (Candy Crush Saga), choose the King.com platform, select Privacy under the topic, and “Permanently delete my account” as a subtopic.
6. Submit the request and wait for the support to contact you to complete the deletion. You might need to send a few additional documents or information if the support asks you to.

Note that it might take some time (a few hours to a few days) for the support to respond, so the deletion might also take you a few days to fully complete.

How to Delete Candy Crush from Facebook

To delete Candy Crush from Facebook, follow these steps.

1. Log in to your Facebook account
2. Scroll down to Settings & Privacy
3. Click on the drop-down menu and select “Settings”
4. Open Apps and Websites
5. Search for the Candy Crush icon from the apps, and then click on it
6. Click on the remove button to completely remove it from your Facebook account

Need Help?

If you’re still stuck and need help with the process, feel free to contact us. If you need help with overcoming your Candy Crush addiction, feel free to try out our program for Gamers called Respawn; or for families check out our program called Reclaim. Alternatively, you can try talking to a video game addiction therapist.

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If you've just changed your password in Facebook, you may find yourself having a difficult time connecting Candy Crush to your Facebook account. You may see an error message in Candy Crush saying "Sorry, you don't have access to the Kingdom right now." If you can't connect, there are several methods you can try to get it reconnected.

Note: There is a known issue with connecting the Candy Crush App to your Facebook account that has been plaguing users for years. This problem is occasionally fixed by the developers only to resurface later. The following methods may help you get reconnected, but it may be out of your control until the game's developers fixes the problem.

Things You Should Know

• Uninstall and Reinstall the Candy Crush app.
• If you're using a computer, open Facebook and open the Candy Crush app. Click "Play on Phone".
• If you're using a phone, uninstall and reinstall the Facebook app. Log into Facebook and then open the Candy Crush app and tap "Connect!".

1. 

   1

   Uninstall the Candy Crush app on your phone. On iOS, tap and hold the Candy Crush Saga icon until it starts wiggling, and then tap the "x" button that appears on the icon. On Android, open the Settings menu, select the Applications section, find Candy Crush Saga, and select "Uninstall".

   • Since your progress is linked with your Facebook account, you don't have to worry about losing progress. You will only lose progress you have made on the phone app since it disconnected.

2. 2

   Reinstall the app. Once the app has been uninstalled, open your device's app store. Download and reinstall the Candy Crush Saga app. Don't launch the app yet.

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3. 3

   Open Facebook on a computer. Launch a web browser, then navigate to the Facebook website. Enter your log in information.

4. 4

   Open the Candy Crush Saga app. Access your apps in the menu bar to the left of the screen on Facebook. Candy Crush Saga should be listed here. If it's not, search for it in the search bar at the top of the page.

5. 5

   Click "Play on Phone". This option is located in the lower-left corner of the screen after the game has loaded. Candy Crush Saga will be reconnected to your Facebook account, syncing your phone progress with your Facebook progress.[1]

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1. 1

   Uninstall Candy Crush from your phone. Permanently delete the app. Don't worry, your progress is still safe since Facebook has your data.

2. 2

   Download and reinstall the Candy Crush app. Go to your device's app store and download the game again.

3. 3

   Uninstall the Facebook app on your phone. Permanently delete the app from your device.

4. 4

   Download and reinstall the Facebook app. Go to the app store and download the Facebook app again.

5. 5

   Log into Facebook. Once the app has downloaded, launch it and log in with your Facebook account.

   • Once you're logged into Facebook, return to your Home screen but do not log out.

6. 6

   Launch Candy Crush. Tap the Candy Crush app on your Home screen.

7. 7

   Connect to Facebook. On the Candy Crush home screen, tap the "Connect!"" button. You should be able to resume your game now.

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Add New Question

• Question

  Why am I unable to connect to Facebook?

  Maybe you have used the wrong account or wrong email. You can always reset it.

• Question

  I have tried uninstalling Facebook and Candy Crush app, but it still won't connect to Facebook, thus losing my progress. What should I do?

  Check your Facebook app settings. You might have disabled or blocked it before.

• Question

  Why does the game keep resetting my progress back to level one?

  Your Facebook account was not connected, or if it was, it might have been deactivated. Check if you are online, since playing offline does not keep progress.

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