Why is developing cultural competence important?
Cultural awarenessDeveloping cultural awareness is often the first step in working with young people and families. This involves learning about the cultural norms, values, beliefs and practices of the CLD communities that your agency services. Workers should find out about the: Show
Much of this information can be gained through reading relevant literature and speaking with cultural consultants or ethno-specific workers. Cultural SensitivityCultural sensitivity occurs when a practitioner develops an understanding that families within cultural groups differ considerably in the way they express their culture. They may differ in how they express cultural norms or to what extent they follow norms. Culturally sensitive practitioners rely less on norms, although still referring to them as a basis for understanding, and try to understand culture from each family's unique perspective. This level of work develops over an extended period of time through exposure to families from culturally diverse backgrounds. Cultural CompetencyA worker achieves cultural competency when they can understand how their own cultural norms impact on the way they view themselves, the families they are working with and the situation they are facing together. Culturally competent workers are less judgemental and more flexible in their response to how others interpret and respond to events. Cultural competence can be defined as: The ability to identify and challenge one's own cultural assumptions, values and beliefs. It is about developing empathy and connected knowledge, the ability to see the world through another's eyes, or at the very least, to recognise that others may view the world through different cultural lenses.2 Understanding of Adolescence and Complex NeedsIt is very important to check with the families that you are working with about their understanding of childhood development and of the health and wellbeing issues affecting their child. Some CLD families may have a very different understanding from yours of issues such as:
It is important to be open to understanding the family's perception of the problems their child is experiencing and how they believe their problems can be best addressed. For example some CLD groups do not recognise adolescence as a stage of development within a young person's life. They regard a young person as ready to take on adult responsibilities once they reach puberty. The western concept of adolescence may not be well understood and can be mystifying for some parents. It can also be a source of tension as some CLD parents expect their teenagers to take on responsibilities that other parents don't. It is important for workers to explore the parents' interpretation of the presenting problems carefully and openly and to find out how they believe their child's problems or issues of family conflict can best be addressed. Developing Culturally Competent OrganisationsThere are a number of steps that organisations can take in order to facilitate the development of cultural competence within their staff and to address the needs of CLD families in their communities including:
1 Ethnic Communities Council of Victoria (2006), Cultural Competence Guidelines and Protocols, Victoria. 2 Fitzgerald (2000) cited in Stewart, S (2006), Cultural Competence in Health Care, Diversity Health Institute, Sydney. Why is it important to have cultural competence?Why is Cultural Competence Important? Cultural competence encourages the acknowledgement and acceptance of differences in appearance, behavior and culture. In this field, you will encounter diverse clients from a wide range of backgrounds.
What cultural competence is and why it is important to study?Essentially, cultural competence is a set of skills and knowledge that can help you learn, reason, solve problems, and interact comfortably when you're working with people from different cultures. Cultural competence can be improved through training, education, and experience.
What is cultural competence and why is it important in the workplace?Cultural competence is the ability to work productively with people from different cultures. A culturally competent company benefits from creating a psychologically safe workspace, in which people from all backgrounds feel comfortable being their authentic selves and aren't afraid to raise concerns.
What does developing cultural competence mean?Cultural competence is the ability of a person to effectively interact, work, and develop meaningful relationships with people of various cultural backgrounds. Cultural background can include the beliefs, customs, and behaviors of people from various groups.
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