Which is the system by which payers deposit funds to the providers account electronically?
Electronic Funds Transfer (EFT)How can I eliminate waste and save time and money?Through Electronic Funds Transfer (EFT), payments to providers are deposited electronically into the bank account of the provider’s choice. EFT is an efficient and cost-effective means of enhancing accounts receivable procedures. The Pennsylvania Medical Assistance Program is offering this service to providers enrolled in the program. Show How can I enroll in the EFT?
Can I change or cancel my enrollment?Yes, both the electronic enrollment and paper option offer the choice of new, change or cancel enrollment. The EFT Enrollment Process: Depending on the enrollment method chosen, a notification email or letter will be sent to you. Please review the information provided to confirm the account registration is correct. You can also access the PROMISe™ Provider Portal at any time to verify EFT enrollment information. Any issues found can be corrected immediately by submitting a new application via the PROMISe™ Provider Portal. For new EFT enrollments be advised that three weekly pre-notification transactions for zero dollars will be posted to your account within 10 days. During this testing period, it is most important that you contact your bank or financial institution to verify receipt of these transactions. You will continue to receive your MA payments via check until the three test transmissions have successfully completed. If the pre-notification tests are successful, EFT should begin within four weeks of your receiving the pre-notification communication. Any questions regarding the EFT enrollment process should be sent to or call 1-800-248-2152. EFT Rejections Common reasons EFTs are rejected are:
If the bank refuses a provider EFT deposit, your Medical Assistance payment will be mailed to the default address listed on your current provider service location. The process of transferring your EFT payment to a check and mailing it to you will delay your payment. Please contact the Provider Assistance Center prior to making any changes. Missing/Late EFT Files:
If you have not received your payment as scheduled above, please contact the Provider Assistance Center (PAC) at 1-800-248-2152. What if my ABA Transit Routing Number changes?If your ABA transit routing number changes because you switched banks or routing number, it will be necessary to go through the pre-notification process again. Please submit a “change” enrollment request either through the PROMISe Provider Portal or submit a paper application. When the information is updated in our system, three weekly pre-notification transactions for zero dollars will issue and post to the new account. Again, it is important that you contact your bank or financial institution to verify receipt of these transactions. Your Medical Assistance Program Payments will be sent to you via check until the process is completed. Addenda Record: What is it and how can a provider receive it?The Addenda Record is a unique identifier to be utilized by providers to re-associate the
EFT payment to the corresponding Electronic Remittance Advice (ERA). Providers can also use the Addenda Record to re-associate the EFT payment to Paper Remittance Advice as well. In order to receive the Addenda Record a provider must request their financial institution deliver it along with the standard EFT information. Please see Quick Tip#166 for more information. Electronic Remittance Advice (ERA)What is an ERA?Electronic Remittance Advice (ERA) or 835 file is the electronic remittance describing the payer, payee, payment amount, and other identifying information about the payment. It also includes other information that resulted from the adjudication process, including denial information and adjustment reasons codes and amounts. The ERA is transmitted in a HIPAA compliant ANSI X12 5010 format. Providers enrolled for 835/ERA are not eligible to receive Paper Remittance Advice by mail. How can I enroll in ERA?
How can a provider confirm ERA enrollment?Providers can instantly confirm ERA enrollment by accessing the PROMISe™ Provider Portal. Upon entering the portal select My Home in the upper left-hand corner and then select EFT and ERA Enrollment. This page displays the ERA enrollment status and Submitter ID number the provider service location is linked to. Providers can also send an email to . Please include the following information in order to process your request.
Enrollment confirmation requests by telephone will not be answered for operational efficiency. Missing/Late ERA Files: If you have not received your ERA within four (4) business days of your EFT issuance, please contact the Provider Assistance Center (PAC) at 1-800-248-2152. Requests for files older than 90 days will not be honored. Who do I contact with questions for EFT and/or ERA?The Provider Assistance Center can be contacted by
email at or toll-free at 1-800-248-2152, between the hours of 7:30 a.m. and 5:30 p.m., Monday through Friday, excluding holidays, or send any written correspondence to: Which is submitted to the provider electronically and contains the same information as paper based remittance advice?The 835 Transaction is an Electronic HIPAA-Compliant form of the Remittance Advice. It provides the same information about claims that the paper Remittance Advice does.
What does EFT and ERA mean?EFT and ERA: Electronic Funds Transfer and Electronic Remittance Advice Transactions Basics.
What is a remit in medical billing?Remittance is the process of sending a sum of money back to a person or organization electronically. In Healthcare claims, remittance usually refers to the process of insurance providers sending back payment to a hospital.
Which is remittance advice submitted by Medicare?The Remittance Advice (RA) contains information about your claim payments that Medicare Administrative Contractors (MACs) send, along with the payments, to providers, physicians, and suppliers.
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